FAQ | viki ideas

Frequently Asked Questions

How many days in advance do i need to make an order?

We require a minimum of 3 days in advance to make an order
How much is the delivery fee?

Delivery fees are calculated according to the exact delivery adrress. Deliveries in the city of Doral are free
How can I make an order?

We take orders via Instagram Direct Message (DM) and Whatsapp to ensure a clear and effective communication with our clients. We will reply as soon as possible and provide you all of our attention to create and customize the perfect gift for you
Where do you guys deliver?

We deliver in most cities/areas of Miami Dade county. To make sure we deliver to your address contact us and ask about our delivery service.
Do you guys ship to all states in the U.S?

We ship custom made boxes, acrylics and other products all over the United States. We DO NOT ship gift baskets, balloons or other products that are considered not safe to be shipped through the post office.